This Privacy Policy (“Policy”) applies to https://outdoorodysseyrentals.com, and Outdoor Odyssey LLC (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://outdoorodysseyrentals.com. The Company’s website is an information, e-commerce, and booking site for kayak, SUP, and snowshoe rentals in Waterford, Maine, and surrounding areas. By using the Company website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to provide you with rental products and services (e.g., booking kayaks for delivery to local lakes like Bear Pond or Kezar Lake), the Company may collect personally identifiable information, such as your:
– First and last name
– Mailing or delivery address (for rental deliveries)
– Email address
– Phone number
If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The Company may also collect anonymous demographic information, which is not unique to you, such as your:
– Age (e.g., to ensure renters meet minimum age requirements)
– Approximate location (for booking searches or deliveries)
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us (e.g., confirming kayak delivery times or rental bookings). We also may gather additional personal or non-personal information in the future if necessary for our services. We adhere to data minimization principles and collect only what is adequate, relevant, and necessary for the purposes described.
Use of your Personal Information
The Company collects and uses your personal information in the following ways:
– To operate and deliver the services you have requested (e.g., processing rentals and deliveries)
– To provide you with information, products, or services that you request from us
– To provide you with notices about your account
– To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
– To notify you about changes to https://outdoorodysseyrentals.com or any products or services we offer or provide through it
– In any other way we may describe when you provide the information
– For any other purpose with your consent.
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates (e.g., seasonal rental promotions).
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries (e.g., payment processors or booking platforms like Reservety). All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Your Rights Under Applicable Privacy Laws
You have certain rights regarding your personal information under applicable privacy laws, including, effective July 1, 2026, the Maine Consumer Data Privacy Act (MCDPA) and, for Canadian residents, the Personal Information Protection and Electronic Documents Act (PIPEDA). As a small business, we may be exempt from MCDPA and PIPEDA based on data volume thresholds and jurisdictional applicability, but we voluntarily offer these rights to promote transparency:
– The right to know and access the categories and specific pieces of personal information we have collected about you, including how it is used and shared.
– The right to correct inaccurate personal information we maintain about you.
– The right to delete your personal information from our records (subject to exceptions below).
– The right to opt out of the sale or sharing of your personal information (note: we do not sell your information).
– The right to opt out of targeted advertising based on your personal information (note: while we use third-party advertising services like Google and Facebook Ads, we do not share your personal information from our site for such targeting; any targeting is handled by those platforms based on their own data).
– The right to opt out of automated decision-making or profiling that produces legal or similarly significant effects (note: we do not engage in such profiling).
In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:
– The categories of personal information that we disclosed about you for a business purpose.
To exercise these rights, submit a verifiable request by emailing us at the contacts below. We will respond within reasonable timeframes (e.g., 45 days as guided by MCDPA). We may need to verify your identity before processing. You may authorize an agent to make a request on your behalf with proper verification. We do not discriminate against you for exercising these rights.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
– Delete your personal information from our records; and
– Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
– Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
– Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
– Debug to identify and repair errors that impair existing intended functionality;
– Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
– Comply with the Maine Consumer Data Privacy Act, PIPEDA, or other applicable laws;
– Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
– Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
– Comply with an existing legal obligation; or
– Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, including for legal, accounting, or reporting requirements (e.g., booking and payment records for at least 6 years as required by Maine tax laws and IRS guidelines). When no longer needed, we securely delete or anonymize it.
Tracking User Behavior
The Company may keep track of the websites and pages our users visit within the Company, in order to determine what the Company services are the most popular. This data is used to deliver customized content within the Company to customers whose behavior indicates that they are interested in a particular subject area. You may opt out of such tracking by contacting us.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.
Use of Cookies
The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company’s pages, or register with Company’s site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company’s features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information, including reasonable administrative, technical, and physical safeguards. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Opt Out and Unsubscribe from Third-Party Communications
We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from third-party partners of the Company by contacting us here:
– Email: [email protected]
– Phone: 2072911802
Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking on the unsubscribe button.
Changes to This Statement
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law (such as the Maine Consumer Data Privacy Act effective July 1, 2026). When changes to this Policy are significant, we will inform you by sending an email to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Outdoor Odyssey 1208 Norway Road Waterford, Maine 04088
Email Address: [email protected]
Phone Number: 2072911802
Effective as of January 04, 2026